ReverseVision System Status

 RV Exchange (RVX) v7.4 released on July 12th, 2018 

You will be unable to access your ReverseVision software during this time.  We recommend that at the end of your business day on July 11th, to exit out of all RVA software.

 

View Full Release Notes Here

 

 

 

RV Exchange
(RVX)

Loan System

Normal

Last Issue: July 16th 12:25 pm PST
Inability to login or save loan information. Update: 1:30 PM PST Access to login to RVX has been restored and loan information is being saved. We continue to investigate sporadic errors regarding service is unavailable. Update 7.17.18 9:15 am PST Sporadic errors regarding service is unavailable has been resolved.

RV Documents
(RVDC/RVDE)

Loan Documents

Normal

Last Issue: March 13
Document History Unavailable.

RV Exchange
Attachments

Feature in RVX

Normal

Last Issue: June 8th 8:15 am PST
Some users are reporting that some Attachments are not opening in the Notes section. We are still investigating.

RV Administration
(RVA)

RV Admin Website

Normal

Last Issue: June 4th 11:25 AM PT
Slowness loading RVA webpage. Update: 11:55 AM PST - The issue has been resolved.

RV Reporting
(RVR)

Reporting Services

Normal


Last Issue: May 10th 10:30 AM PST
Inability to access the report generator. UPDATE: 11:00 AM PST - Service has been restored.

RV Database
(RVDB)

Client Reporting

Normal


Last Issue: April 2nd 7:30 am PST
We are aware of missing loan information in the loan identification table. 11:15 am PST. Our DBA team identified the cause for the missing loans in the loan identification table and that table has been repopulated. Issue resolved

RV Sales Accelerator
(RVSA)

CRM & Sales Tools

Normal

Last Issue: June 4th 11:25 AM PST
Slowness launching credential login page. Update 11:55 am PST - Issue has been resolved.

RV Integrations
(RVI)

Vendor Integrations

Degraded


Last issue: July 6th
Landmark Appraisal Integration is currently failing. No ETA is currently available when this will be resolved. Interthinx Fraud is currently failing. No ETA is currently available when this will be resolved.

RV eSign

Electronically Signed Documents

Normal


3/15/2018 Trying to send documents via eSign from RVX displays the following error' Unable to Send Documents, please try again. We are aware of this issue and currently working on a resolution. 1 pm PST - This issue has been resolved.