ReverseVision System Status

RV Exchange
(RVX)

Loan System

Normal

3/04/19 8:00 am PT Nightly emails that contain requested reports are not being sent to subscribers. 3/6/19 6:00 PM PT Issue has been resolved. Clients actually received their reports on the morning of 3.6.19.

RV Documents
(RVDC/RVDE)

Loan Documents

Normal

8/16/18 - 9 am PST Some customers are receiving a documents failed error when a new loan is created and a proposal or application document package is ordered. The document package was created and can be found in document history. Resolved 10/4/2018.

RV Exchange
Attachments

Feature in RVX

Normal

Some users are reporting that they are unable to open attachemnts and/or Document History is empty. This has been resolved.

RV Administration
(RVA)

RV Admin Website

Normal

Last Issue: Nov 1st
Email notifications not sending.

RV Reporting
(RVR)

Reporting Services

Normal

3/13/19   8:30 am PT   We are investigating why loans with an application date greater than 3/9/2019 are not appearing on any report created in Report Generator or Reporting@ReverseVision.com.  Update 3.15.19 12:20 pm PST.  Issue has been resolved.

RV Database
(RVDB)

Client Reporting

Normal


3/13/19 - 8:30 am PST
We are aware that loan dates are not being populated in the RVDB database. Our team is working on identifying the root cause. Update 3.15.19 12:20 pm PST This issue has been resolved.

RV Sales Accelerator
(RVSA)

CRM & Sales Tools

Normal

Last Issue: June 4th 11:25 AM PST
Slowness launching credential login page. Update 11:55 am PST - Issue has been resolved.

RV Integrations
(RVI)

Vendor Integrations

Degraded


Last issue: 2/13/19
Lereta Integration is currently failing. There is currently no ETA when this will be resolved.

RV eSign

Electronically Signed Documents

Normal

12.7.18 Some application packages are not being sent to eSign. This was resolved at 2 pm PST.