ReverseVision System Status
Rate Update Delayed due to Federal Holiday – Week of 1/21/2019
Monday, January 21st (Martin Luther King Day)
This is a Non-Publishing Day for the WSJ, and SWAPs are not traded in US dollars.
SWAP rates will be calculated on Tuesday, 1/22/19
and become effective on Wednesday, 1/23/19.
Short-term rates will use the Tuesday, 1/22/19 WSJ (Monday’s LIBOR rates),
and become effective Wednesday, 1/23/19.
2019 HECM Lending Limit
HUD released Mortgagee Letter 2018-12 earlier today (12/14/18), which increases the lending limit for loans with FHA Case Numbers on or after 1/1/2019 to be $726,525.
This new lending limit is now available in ReverseVision Exchange.
For information on how to use the new lending limit, please see Using the New Lending Limit topic.
RV Exchange
(RVX)
Loan System
Normal
10/25/18 7:30 am PST Some users are not able to access attachments in the notes & conditions section of RVX.
Update 10:25 am PST We identified the root cause and the issue has been resolved.
Update 10:25 am PST We identified the root cause and the issue has been resolved.
RV Documents
(RVDC/RVDE)
Loan Documents
Normal
8/16/18 - 9 am PST Some customers are receiving a documents failed error when a new loan is created and a proposal or application document package is ordered. The document package was created and can be found in document history. Resolved 10/4/2018.
RV Exchange
Attachments
Feature in RVX
Normal
Some users are reporting that they are unable to open attachemnts and/or Document History is empty. This has been resolved.
RV Administration
(RVA)
RV Admin Website
Normal
Last Issue: Nov 1st
Email notifications not sending.
Email notifications not sending.
RV Reporting
(RVR)
Reporting Services
Normal
11/14/18 8:30 am PT Report Generator allows users to login but is not generating any reports. Issue resolved at 9 am PT. <br>
RV Database
(RVDB)
Client Reporting
Normal
Last Issue: April 2nd 7:30 am PST
We are aware of missing loan information in the loan identification table. 11:15 am PST. Our DBA team identified the cause for the missing loans in the loan identification table and that table has been repopulated. Issue resolved
RV Sales Accelerator
(RVSA)
CRM & Sales Tools
Normal
Last Issue: June 4th 11:25 AM PST
Slowness launching credential login page. Update 11:55 am PST - Issue has been resolved.
Slowness launching credential login page. Update 11:55 am PST - Issue has been resolved.
RV Integrations
(RVI)
Vendor Integrations
Normal
Last issue: August 10th
Premier Title & Escrow Integration is currently failing. PT&E is making software changes for the integration to work properly. PT&E has not provided any date for a resolution. It is currently the beginning of November.
RV eSign
Electronically Signed Documents
Normal
12.7.18 Some application packages are not being sent to eSign. This was resolved at 2 pm PST.