Notice: RV Exchange (RVX) 

Some users our currently experiencing the following message when trying to open a loan in the Pipeline screen: 

Warning:  Server unavailable, please check your internet connection and try again later.

We are currently investigating the root cause.   In the interim, if you should get this message, please log off RVX and then start RVX again and access the Pipeline functionality.

Notice: California Consumer Privacy Act (CCPA)

On January 1, 2020, California Consumer Privacy Act (CCPA) which safeguards the privacy of California Consumers went into effect.  As part of our commitment to providing you the best possible service, we’ve taken the opportunity to add a new feature to support the privacy of your borrowers.

What updates will you see?

• Borrowers now have a “Do Not Sell’ flag attached to their account.  This will allow you to be in compliance with the Opt-Out component of CCPA.
• The “Do Not Sell” flag is set by selecting the box in the communication section on the Borrower screen.
• Borrowers with the “Do Not Sell” flag set will  be excluded from data exports to MortgageSAT or other Third Parties if applicable.
• The “Do Not Sell’ column will be available soon in RVDB and all reporting options as well.

For more details on CCPA including submitting requests and further definitions see the knowledge-based article below: