ReverseVision System Status

RATES FOR THE WEEK OF 5/28/2018

 

Monday, MAY 28TH is a Federal Holiday celebrating Memorial Day. It is a Non-Publishing Day for WSJ and SWAPS are not traded in US dollars. As a result, rates will be calculated on Tuesday 5/29 and become effective on Wednesday 5/30.

REMINDER:  JUNE 8th – JUNE 11th  2018
MANDATORY SHUTDOWN of All REVERSEVISION SERVICES

 

This notice is to inform you that ReverseVision will be doing a mandatory shutdown of all our services the evening
of Friday, June 8 until the morning of Monday, June 11.

Our cloud computing hosting provider will be moving its data center to a new location during this time causing
all ReverseVision services to be offline while the servers are in transition.

Please mark this time on your calendar to avoid any further interruption to your workflow.

RV Exchange
(RVX)

Loan System

Normal

Last Issue: May 10th 12:45 PM PST
Some users are receiving a message that the server is not available or experiencing long wait times during the loading of a loan. UPDATE 7:30 AM PST 5/11/18. We are still monitoring. Users are reporting normal access.

RV Documents
(RVDC/RVDE)

Loan Documents

Normal

Last Issue: March 13
Document History Unavailable.

RV Exchange
Attachments

Feature in RVX

Normal

Last Issue: January 12
Attachments not loading.

RV Administration
(RVA)

RV Admin Website

Normal

Last Issue: May 10th 10:30 AM PT
Users can not login to RVA. UPDATE: 11:00 AM PST - Service has been restored.

RV Reporting
(RVR)

Reporting Services

Normal


Last Issue: May 10th 10:30 AM PST
Inability to access the report generator. UPDATE: 11:00 AM PST - Service has been restored.

RV Database
(RVDB)

Client Reporting

Normal


Last Issue: April 2nd 7:30 am PST
We are aware of missing loan information in the loan identification table. 11:15 am PST. Our DBA team identified the cause for the missing loans in the loan identification table and that table has been repopulated. Issue resolved

RV Sales Accelerator
(RVSA)

CRM & Sales Tools

Normal

Last Issue: May 10th 10:30 AM PST
Inability to login. UPDATE: 11:00 AM PST - Service has been restored.

RV Integrations
(RVI)

Vendor Integrations

Normal


Last issue: September 14
12/4/17 5:35 PM PT Connectivity issue with CoreLogic have been resolved..

RV eSign

Electronically Signed Documents

Normal


3/15/2018 Trying to send documents via eSign from RVX displays the following error' Unable to Send Documents, please try again. We are aware of this issue and currently working on a resolution. 1 pm PST - This issue has been resolved.